Consumer Solutions
- Corrective Action Process.
- Translate Customer reported issues into Business Test cases
Accessories testing
- Bluetooth Headset
- Wired Accessories
- Car Kit
Performance Testing
- Touch Response time
- Frame Per Second
Website testing
- TOP Websites
Indic Language Testing
- Tamil, Telugu, Malayalam, Kannada, Hindi, Gujarati, Bengali, Marathi, Sindhi, Punjabi, Oriya, Assamese, Kashmiri and Urdu
Firmware over the Air Testing
- Software Update
- OS Update
Content testing
- Store Content for Windows
- Play Store for Android
- ITunes for IOS
- Third Party store Compatibility
Battery Life Time Testing
- Heat Issue
- Drain Issue
Modem Testing
- Network Handover, Call Drops,
- RF Calibration
Location Testing
- Here Drive
- Here Maps
- Google Maps
Connectivity Testing
- Bluetooth
- Wi-Fi
- Near Field Communication
Audio Testing
- Audio Distortion /Clarity
- Decibel
Media Testing
- Camera tuning
- Image Quality Testing
Automation testing
- Long Term Testing
- Stability Testing
- Mean Time Between Failure Testing
- Basic Functional Testing
- Advance Feature Interaction Testing
Consumer Experience Analysis
Getting the consumer experience during the product development phase
Usability
- Key Selling Points and Key Focus Area
- User Scenarios, Complaints and Feedback from the customers
Reusability
- Give life to Repaired Phone by Reuse the dead phone components like Display, Chip, Battery, USB Port and charger Port
Training to Care & Solutions
- Hands on Training for Service Engineer ,Debug and fix the customer issues